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Mar 16, 2005

Americans Head Online for Love or Money: Valentine's Day and Tax Preparation Drive February Web Activity

 

RESTON, VA, March 17, 2005 - comScore Media Metrix today released its monthly analysis of consumer activity at top online properties and categories.  In February, the Internet proved to be an important resource for those reaching out to others on Valentine's Day and reaching for their checkbooks in preparation for Tax Day.  Millions of Americans also turned to the Web for activities related to the Super Bowl and other sporting events.

 

"Valentine's Day and the Super Bowl are two more entries on a growing list of events that channel people's passions and interests onto the Internet," said Peter Daboll, president and CEO of comScore Media Metrix.  "The acceptability of sending sentimental greetings online and the popularity of the Web leading up to and even during TV sports broadcasts are yet further reminders that the line between the online and offline worlds is increasingly blurred."

 

Sites Benefit from Valentine's Day Traffic

Whether to send e-cards, buy jewelry or send flowers, Americans turned to the Web for Valentine's Day in greater numbers than ever before.  In fact, categories related to Valentine's Day made up 4 of the top 10 gaining categories.  The Flowers, Gifts & Greetings category led the way, posting an increase of 33 percent over January 2005 (see table 2) and 23 percent over last February.  Two flowers and gift sites, 1-800-Flowers and Proflowers, secured the first two spots on the top gaining properties ranking (see table 1), posting growth of 301 and 241 percent, respectively, compared to January.  comScore e-commerce tracking indicated that spending levels at flowers and gift sites were similarly strong; spending in the Flowers, Gifts & Greetings category topped $260 million in February - an increase of 55 percent compared to February 2004.

 

The Web also proved to be a useful resource for those with more ambitious gifts in mind.  In February, traffic to the Jewelry, Luxury Goods & Accessories category jumped 33 percent compared to the month prior and 39 percent compared to last year.  Fossil.com, BlueNile.com, Tiffany.com and Zales.com all posted double- or triple-digit increases.  Online spending on Jewelry & Watches, one of the fastest growing product categories in e-commerce in 2004, grew 80 percent to approach $200 million in sales.

 

Traditional Valentine's Day favorites such as greetings and fragrances continue to grow in online popularity.  Led by AmericanGreetings and Yahoo! Greetings, which jumped 35 and 39 percent, respectively, the E-Cards category posted an 11-percent increase between January and February.  More than 13 million consumers visited sites in the Fragrances & Cosmetics category, representing an increase of just over 10 percent compared to January.

 

Watching Sporting Events on TV Now Just One Part of the Experience

Fans of the Super Bowl and Daytona 500 were behind the traffic increases at a number of the top gaining properties and categories.  Controversial Super Bowl advertiser GoDaddy.com landed the third spot on the top gaining properties ranking, with a traffic increase of 180 percent in February.  Nearly five million spectators raced to NASCAR.com, doubling the site's audience versus January and making it the fourth-largest gainer in February.  Historically, major sporting events tend to produce an increase in visitation to gambling sites, and February was no exception - traffic to the Online Gambling category grew by 12 percent between January and February.

 

New Oprah Club Has Americans Joining Together to Get in Shape

Oprah Winfrey has added yet another success story to her portfolio as a cultural phenomenon with "Oprah's Boot Camp."  This new diet and exercise club provides interactive access to Oprah's training and nutrition experts, while allowing members to be part of a group that shares common goals.  This program drove Oxygen Media sites into the top 10 gaining properties in February with an increase of 38 percent, yielding a total of 3.7 million visitors.

 

February Busiest Month for Tax Sites

The "Free File" partnership between the IRS and tax software manufacturers helped the tax category again earn top gaining honors in February, with a traffic increase of 43 percent versus January and 8 percent over February 2004.  Although the delivery of W-2 forms generally drives significant traffic gains in January, February tends to be a busier month for preparations.  Compared to January, the top ten sites in the Taxes category all showed double-digit traffic growth, and HRBlock.com, TaxAct.com and IRS.gov all grew by 50 percent or more.

 

Top 50 Properties

The rush of activity at tax sites was also visible in February's top properties ranking, in which IRS.gov posted the largest and Intuit (maker of TurboTax) the third-largest overall gains (see table 3).  IRS.gov shot up 28 spots to finish at the number 29 position, with over 17 million visitors.  The 14.1 million visitors to Intuit helped the property climb 20 spots to finish as February's 42nd ranked property.

 

Among sites in both the January and February Top 50 Properties, AmericanGreetings Property had the largest jump, as 16.6 million love-struck Americans turned to the site to send or receive Valentine's Day cards, moving the property up 20 spots to number 30.  Various promotional campaigns from BankOne helped JPMorgan Chase Property rise 10 places from January to the number 28 spot in February.  Finally, consumers searching for spring break travel deals at CheapTickets.com drove a traffic increase of over 1.2 million visitors at Trip Network Inc. during February 2005, corresponding to a 4-spot gain to number 27.

 

Top 50 Ad Focus Ranking

Advertising.com and Yahoo! claimed the top 2 spots in the Ad Focus ranking, as they have each month since May 2004 (see table 4).  Additionally, the rest of the top 10 Ad Focus entities stayed the same in February as in January.

 

Expedia Travel and CheapTickets.com each benefited from spring break travel and gained 2 spots to move to February's number 24 and 43, respectively.  Finally, Business.com Network and AOL Business Network finished at number 19 and 23, respectively, in February, their first month of inclusion in the Ad Focus ranking.

 

TABLE 1

 

Top Ten Gaining Properties by Percentage Change in Unique Visitors*

February 2005 vs. January 2005
Total U.S. Home, Work and University Internet Users
Source: comScore Media Metrix
Property

Jan-05

(000)

Feb-05

(000)

Percentage

Change

Rank by

 Unique Visitors

Total Internet Population

162,201

160,287

-1%

N/A

1-800-Flowers

2,382

9,563

301%

68

PROFLOWERS.COM

1,100

3,780

244%

198

GODADDY.COM

1,112

3,123

181%

236

NASCAR.COM

2,461

4,911

100%

154

BEBO.COM

3,478

6,113

76%

116

HRBLOCK.COM

4,104

6,362

55%

112

IRS.GOV

10,989

17,023

55%

29

TAXACT.COM

2,206

3,312

50%

224

Oxygen Media

2,675

3,679

38%

203

Nestle

2,323

3,172

37%

233

*Ranking based on the top 250 properties in February

 

TABLE 2

 


Top Ten Gaining Categories by Unique Visitors

February 2005 vs. January 2005
Total U.S. Home, Work and University Internet Users

Source: comScore Media Metrix

 

Jan-05

(000)

Feb-05

(000)

Percentage Change

Total Internet Population

162,201

160,287

-1%

Business/Finance - Taxes

20,556

29,459

43%

Retail - Flowers/Gifts/Greetings

29,899

41,029

37%

Jewelry/Luxury Goods/Accessories

11,404

15,203

33%

Online Gambling

29,130

32,469

12%

E-Cards

37,154

41,042

11%

Retail - Fragrances/Cosmetics

11,905

13,107

10%

Travel - Car Rental

4,460

4,909

10%

Business/Finance - News/Research

44,027

46,887

7%

Retail - Toys

16,272

17,006

5%

Travel - Hotels/Resorts

25,560

26,686

4%

 

TABLE 3

 

Top 50 Properties
February 2005
Total U.S. Home, Work and University Internet Users

Source: comScore Media Metrix

Rank

Property

Unique Visitors

(000)

 

Rank

Property

Unique Visitors (000)

 

Total Internet Users

160,287

 

 

 

 

1

Yahoo! Sites

115,981

 

26

Gorilla Nation Media

17,609

2

Time Warner Network

112,199

 

27

Trip Network Inc.

17,153

3

MSN-Microsoft Sites

110,586

 

28

JPMorgan Chase Property

17,102

4

Google Sites

74,502

 

29

IRS.GOV

17,023

5

eBay

62,021

 

30

AmericanGreetings Property

16,641

6

Ask Jeeves

42,135

 

31

iVillage.com: The Womens Network

16,617

7

Amazon Sites

38,416

 

32

Gannett Sites

16,448

8

About/Primedia

37,969

 

33

Bank of America

16,088

9

Viacom Online

33,307

 

34

Target Corporation

15,775

10

Symantec

29,556

 

35

Apple Computer, Inc.

15,281

11

CNET Networks

29,136

 

36

E.W. Scripps

15,273

12

Weather Channel, The

29,054

 

37

ORBITZ.COM

14,690

13

Walt Disney Internet Group (WDIG)

28,267

 

38

OVERSTOCK.COM

14,647

14

Monster Worldwide

27,954

 

39

Shopzilla.com Sites

14,471

15

Lycos, Inc.

27,893

 

40

News Corp. Online

14,364

16

Verizon Communications Corporation

27,313

 

41

Comcast Corporation

14,272

17

Intermix Media

23,128

 

42

Intuit

14,070

18

Expedia Travel

22,876

 

43

Adobe Sites

13,945

19

Shopping.com Sites

21,044

 

44

COOLSAVINGS.COM

13,788

20

AT&T Properties

20,973

 

45

Sony Online

13,551

21

InfoSpace Network

20,572

 

46

Travelocity

13,153

22

Weatherbug.com Property