Germans Shop Later Online; Found to Spend Three Times More than the French and Nearly 1.5 Times More than the U.K. this Holiday Season
Germany’s most active shopping week occurred two weeks before Christmas (11-17 December — Week 7 of the holiday shopping season), when visits to secure Web pages (where purchases can be completed) were up 78 percent versus the pre-holiday shopping period from 28 August – 29 October. The most active shopping week in both the U.K. and France was three weeks before Christmas (4-10 December — Week 6 of the holiday shopping season), with visits to secure Web pages up 69 percent in the U.K. and 90 percent in France versus the pre-holiday shopping period.
“European online retailers appear to have done well this holiday season. High broadband penetration, familiarity with browsing and buying online, and confidence in the channel have all combined to make this a record Christmas for most online retailers in Europe – and to highlight the increasing importance of the online channel for consumers and retailers,” said Bob Ivins, managing director of comScore Europe. “Almost across the board, activity on the secure buying pages of online retail sites during the holidays rose 50 percent above the average level of activity prior to the holidays, indicating that European online retailers had a very merry Christmas.”
TABLE 1
European
Source: comScore World Metrix |
|||
|
|
|
|
|
|
|
|
Pre-Holiday Base Period Index |
100 |
100 |
100 |
Week 1 (10/30- 11/5) |
137 |
153 |
157 |
Week 2 (11/6-11/12) |
146 |
162 |
153 |
Week 3 (11/13-11/19) |
151 |
165 |
156 |
Week 4 (11/20-11/26) |
165 |
179 |
163 |
Week 5 (11/27-12/3) |
169 |
179 |
172 |
Week 6 (12/4-12/10) |
169 |
190 |
176 |
Week 7 (12/11-12/17) |
164 |
188 |
178 |
Week 8 (12/18 -12/24) |
118 |
164 |
150 |
Week 9 (12/25 – 12/31) |
98 |
148 |
114 |
*Defined as the change
in number of visits to secure sections of retail sites compared to the
pre-holiday base period, which is the average of weekly visits to secure
sections of online retail sites from 28 August - 29 October. An index of
165 should be read as, “65 percent more visits to secure sections of retail
sites took place, compared to the average (100) during the pre-holiday period.”
French
Throughout
the entire holiday period Groupe PPR, CDISCOUNT.com,
and Amazon Sites captured nearly half of all cyber shopping activity in
TABLE 2
Top French Retail Sites by Share of Cyber Shopping Visits from French Users* Total France – Home and Work Locations, Visitors Age 15+** Source: comScore World Metrix |
||
|
French Avg. Share ofCyber Shopping Visits |
French Cyber Shopping Index during holiday period versus pre-holiday base of 100 |
|
30 October - 31 December |
|
Groupe PPR |
27% |
153 |
CDISCOUNT.COM |
13% |
224 |
Amazon Sites |
8% |
162 |
Apple Computer, Inc. |
7% |
116 |
3 Suisses |
6% |
146 |
ALAPAGE.COM |
4% |
185 |
QUELLE.FR |
3% |
115 |
Yves Rocher |
2% |
144 |
Hewlett Packard |
2% |
130 |
VirginMega.FR |
1% |
134 |
*Percentage of total shopping visits to secure
sections of retail sites
** Excludes traffic from public computers such as
Internet cafes or access from mobile phones or PDAs
***Not including eBay
Cyber
shopping visits in the
TABLE 3
Top Total Source: comScore World Metrix |
||
|
|
pre-holiday base of 100 |
|
30 October - 31 December |
|
|
12% |
205 |
Amazon Sites |
10% |
167 |
Tesco Stores |
6% |
138 |
Littlewoods Shop Direct Group |
6% |
119 |
Apple Computer, Inc. |
5% |
114 |
Play.com Sites |
5% |
212 |
NEXT Group |
4% |
123 |
Ticketmaster |
3% |
117 |
The Carphone Warehouse Group |
2% |
117 |
Groupe PPR |
2% |
162 |
*Percentage of total shopping visit to secure sections
of retail sites
** Excludes traffic from public computers such as
Internet cafes or access from mobile phones or PDAs
***Not including eBay
The German cyber-shopping category was led by Amazon Sites, which accounted for 16 percent of total German cyber shopping visits, followed by Otto Gruppe, which accounted for 10 percent, and O2Online.de, which captured 6 percent. Notably, Neckermann.de more than doubled its pre-holiday shopping share of 3 percent by garnering 8 percent of all cyber shopping visits during Week 6 and increasing 110 percent overall versus the pre-holiday period.
TABLE 4
Top German Retail Sites by Share of Cyber Shopping Visits from German Users* Total Source: comScore World Metrix |
||
|
German Avg. Share of Cyber Shopping Visits |
German Cyber Shopping Index during holiday period versus pre-holiday base of 100 |
|
30 October - 31 December |
|
Amazon Sites |
16% |
147 |
Otto Gruppe |
10% |
131 |
O2ONLINE.DE |
6% |
126 |
QUELLE.DE |
6% |
128 |
Apple Computer, Inc. |
5% |
100 |
NECKERMANN.DE |
5% |
210 |
T-MOBILE.DE |
3% |
141 |
Medion Shop |
2% |
155 |
Tchibo |
2% |
153 |
WELTBILD.DE |
2% |
188 |
*Percentage of total shopping visits to secure sections of retail sites
** Excludes traffic from public computers such as
Internet cafes or access from mobile phones or PDAs
***Not including eBay
About comScore World Metrix
comScore World Metrix is the first service to continuously measure and report online behaviour on a world-wide basis, providing visitation metrics and demographic characteristics for Web site audiences around the world. With active representation of countries that comprise the vast majority of the global Internet population, World Metrix provides its clients with worldwide Internet population estimates and harmonized online performance metrics based on a consistent methodology across all countries. More than 100 clients subscribe to comScore’s World Metrix service, including 8 of the top 10 interactive advertising agencies.
About comScore Networks
comScore Networks is a global leader in measuring the digital age. This
capability is based on a massive, global cross-section of more than 2 million
consumers who have given comScore permission to confidentially capture their
browsing and transaction behaviour, including online and offline purchasing. comScore panellists also participate in survey research that
captures and integrates their attitudes and intentions. Through its proprietary
technology, comScore measures what matters across a broad spectrum of behaviour
and attitudes. comScore consultants apply this
deep knowledge of customers and competitors to help clients design powerful
marketing strategies and tactics that deliver superior ROI. comScore services are used by global leaders such as AOL,
Microsoft, Yahoo!, Verizon, Best Buy, The Newspaper
Association of America, Tribune Interactive, ESPN, Fox Sports, Nestlé, MBNA,
Universal McCann, the United States Postal Service, Merck and Expedia.
For more information, please visit www.comscore.com.
Contact:
Michael Rubin
Analyst
comScore Networks
(312) 775-6538
press@comscore.com