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Apr 10, 2006

Europe Surpasses North America In Instant Messenger Users, comScore Study Reveals

London, April 10, 2006 - comScore Networks, the leader in digital media measurement, today released the results of an analysis of instant messenger (IM) usage in various parts of the world.  According to the study, eighty-two million people, or 49 percent of the European online population, used IM applications to communicate online in February.  In comparison, sixty-nine million people in North America, or only 37 percent of the online population, used IM during the same timeframe.  Interestingly, the analysis showed that IM is most heavily used in the Latin American region, with 64 percent of the online population using IM in February.

 

The MSN Messenger application has the strongest penetration worldwide, with 61 percent of worldwide IM users utilizing the application in February.  MSN Messenger is also dominant in Latin America, reaching more than 90 percent of IM users, and in Europe and Asia Pacific, reaching more than 70 percent of IM users in each region.  North America is the most competitive IM market, with MSN Messenger, AOL/Aim and Yahoo! Messenger each garnering between 27 percent and 37 percent of IM users in February.

 

Additional IM programs are gaining ground, especially outside of North America.  Skype is now used by 14 percent of IM users worldwide, although this application is used by only 3 percent of the online population in North America. Skype appears most popular in Asia Pacific, reaching 26 percent of the region's IM user population.

 

About comScore Networks

comScore provides unparalleled insight into consumer behaviour and attitudes. This capability is based on a massive, global cross-section of more than 2 million consumers who have given comScore explicit permission to confidentially capture their browsing and transaction behaviour, including online and offline purchasing. comScore panellists also participate in survey research that captures and integrates their attitudes and intentions. Through its patent-pending technology, comScore measures what matters across a broad spectrum of behaviour and attitudes. comScore consultants apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. comScore services are used by global leaders such as AOL, Microsoft, Yahoo!, Verizon, Best Buy, The Newspaper Association of America, Tribune Interactive, ESPN, Fox Sports, Nestlé, MBNA, Universal McCann, the United States Postal Service, Merck and Orbitz. For more information, please visit www.comscore.com.


Contact:
Andrew Lipsman
comScore Networks
(312) 775-6510
press@comscore.com